Over the next 90 days, we're ramping up our programming to
help leaders navigate conflict with care, confidence, and ease.
You In?
Why You Might Be Here
Conflict doesn’t always look like raised voices or slammed doors. Sometimes it shows up as silence, missed deadlines, team tension, or the discomfort you feel walking into a meeting. And more often than not, leaders are left wondering:
“Why can’t we just work through this?”
Here's the thing: most of us were never trained to navigate human dynamics, difficult conversations, or the deeper emotions that drive team behavior. That’s where things fall apart—and where we come in.
Conflict Feels Hard for Even the Best Leaders
Even the most capable leaders get stuck when it comes to team conflict. Why? Because:
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We default to avoiding or fixing instead of engaging and understanding.
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We mistake communication breakdowns for personality clashes.
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We’re unsure how to hold people accountable and honor their dignity.
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We weren’t taught how to handle power, identity, and trust in high-stakes moments.
At Wilson and Associates, we’ve spent over a decade at the intersection of:
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Leadership development
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Culture and systems change
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Executive coaching
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Restorative justice and team repair
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DISC and conflict style assessments
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Equity and inclusion
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Belonging and Team Building
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Facilitation and dialogue design
From this work, we developed the S.C.A.L.E. Generative Conflict Method™, a human-centered approach that helps leaders and teams move from harm to harmony.
Our Conflict and Collaboration Services
There are many ways to work with us.
Choose the experience that meets your needs and your team’s readiness.
The S.C.A.L.E.™ Leadership Intensive
Lead Through Conflict with Clarity and Courage
A powerful 2-day, in-person learning experience for leaders ready to deepen their emotional intelligence and communication skills. Walk away with a grounded framework, hands-on practice, and the courage to lead even in the messiest moments.
Conflict S.C.A.L.E.R.™ Academy
An 8-Week Virtual Journey for Courageous Leaders and Culture Builders
This hybrid experience blends live virtual workshops with self-paced tools to help you apply the S.C.A.L.E. method in your everyday work. You'll gain clarity, confidence, and strategies to navigate conflict across identities, power dynamics, and organizational pressure.
Chord
Your Quiet AI-Powered Guide Through Loud Moments
Rooted in the S.C.A.L.E. Generative Conflict Method, this AI-powered reflection and preparation partner helps you pause, prepare, and show up with intention.
Whether you’re processing what just happened or gearing up for what’s ahead, Chord is your confidential thinking partner for the moments that matter most.
S.C.A.L.E. UP! Workshops:
Communication and Conflict Navigation Workshops
Quick, Powerful, Practical. These 2- to 3-hour interactive sessions introduce your team to the S.C.A.L.E. method and offer immediate skill-building. Participants walk away with increased self-awareness, communication confidence, and actionable strategies for addressing tension in the workplace.
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Let’s make conflict less costly and transform it into an opportunity.
Schedule a Conflict Clarity Call Today.
“The S.C.A.L.E. method helped our senior leadership team move past years of tension and finally have the honest, conversations we’d been avoiding. The results were immediate, healing, and lasting.”
— Michael,
Senior VP of Human Resources
WHAT OUR CLIENTS SAY
"[Chrysta] is a fantastic coach and every time I speak with her I learn something new about myself. As a member, I regained my confidence as practitioner. I leave each coaching session reinvigorated and ready to practice my [equitable leadership] skills. I highly recommend [this] program."
I would describe my experience as "dynamic." We are constantly being fed, learning from Chrysta and from others participating in the program. The topics are relevant and meaningful. It has provided me not only with more knowledge, insight and practical skills. "
"Approaching the conversations and tackling the issues related to DEI & Culture can feel daunting but Chrysta's style of teaching is supportive and she breaks it down so beautifully. The amount of tools and resources we have access to members is incredible."
TRUSTED BY PARTNERS THAT INCLUDE:
FREQUENTLY ASKED QUESTIONS
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