What's the state of conflict, culture and collaboration on your team?
Take this quick diagnostic to find out
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You’re Here Because Something’s Not Working.
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Maybe it’s not explosive.
No yelling. No dramatic walkouts.
But it is showing up:
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People avoiding each other—or you
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Awkward silences in meetings
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Slack messages misread (and never addressed)
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A gut feeling that says: “We’re not okay.”
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And beneath it all?
You might be asking yourself:
"Why can’t we just work through this?"
Here’s the truth: Most workplaces never teach us how.
Most leaders were never trained to navigate human dynamics, difficult conversations, or the deep emotional undercurrents driving team behavior. That’s where things break down.
That’s where we come in.
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We Help Teams Move From Avoidance to Accountability.
From Tension to Trust.
From Conflict to Clarity.
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At Wilson and Associates Coaching and Consulting, we’ve spent over 17 years at the intersection of:
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✅ Equitable leadership and team development
✅ Organizational culture and systems change
✅ Identity-based conflict and restorative practices
✅ Executive coaching
✅ Facilitation and Dialogue Design
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And from that experience, we developed the S.C.A.L.E.™ Generative Conflict Method—a transformative, equity-centered approach that helps teams engage conflict with curiosity, care, and accountability.
Our Conflict Resiliency Services Help Leaders:
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Build team-wide skills in communication, accountability, and emotional intelligence
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Strengthen psychological safety and team cohesion, even across difference
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Design systems and agreements that make healthy conflict part of your culture
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Support managers to lead with clarity, courage, and care in high-stakes moments
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Build capacity of team members to engage in behaviors that support civility, respect, and disagreement with respect.
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Whether you’re trying to prevent future breakdowns or resolve long-standing team tension, we offer you a pathway forward.
Our Signature Conflict Resiliency Services
Lead Through Conflict with Clarity and Courage.
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2-day in-person immersive for people leaders and DEI champions
Deepen your emotional intelligence, conflict capacity, and inclusive leadership skills through hands-on learning, practice, and powerful self-discovery.
The S.C.A.L.E.™ Conflict Resilience Leadership Accelerator
This 7-week accelerator equips leaders with the self-awareness, tools, and strategies to navigate, mediate, and manage workplace conflict and incivility with clarity and care, especially across lines of difference, power, and organizational pressure.
Click Here To Learn More:
AskChord™: Your AI-Powered Conflict Coach
A private thinking partner in your backpocket.
Process what just happened. Prepare for what’s next.
Rooted in our S.C.A.L.E.™ Method, AskChord™ helps you pause, reflect, and respond with clarity—in the moments that matter most.
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Enterprise Options Available.
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S.C.A.L.E. UP! Workshops:
Communication and Conflict Navigation Workshops
1–3 hour live (in person or virtual) workshops facilitated just for your team(s).
Quick, powerful, and practical introductions to the S.C.A.L.E.™ Generative Conflict Method to build instant skills for addressing tension in the workplace.
Perfect for all-staff trainings, manager cohorts, and professional development retreats.
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Let’s make conflict less costly and transform it into an opportunity.
Schedule a Conflict Clarity Call Today.
“The S.C.A.L.E. method helped our senior leadership team move past years of tension and finally have the honest, conversations we’d been avoiding. The results were immediate, healing, and lasting.”
— Michael,
-Senior VP of Human Resources
“I used to dread conflict. Now, I see it as an invitation to lead with more integrity.”
— Workshop Participant
TRANSFORM CONFLICT
TO CLARITY AND COLLABORATION
Let’s Make Conflict Less Costly—and More Transformative.
Whether you’re needing to manage conflict, change or uncertainty that is escalating team tension, or want to proactively build a healthier culture where incivility doesn't take root, we’ll help you move from discomfort to confidence, from silence to solutions.
WHAT OUR CLIENTS SAY
"[Chrysta] is a fantastic coach and every time I speak with her I learn something new about myself. As a member, I regained my confidence as practitioner. I leave each coaching session reinvigorated and ready to practice my [equitable leadership] skills. I highly recommend [this] program."
I would describe my experience as "dynamic." We are constantly being fed, learning from Chrysta and from others participating in the program. The topics are relevant and meaningful. It has provided me not only with more knowledge, insight and practical skills. "
"Approaching the conversations and tackling the issues related to DEI & Culture can feel daunting but Chrysta's style of teaching is supportive and she breaks it down so beautifully. The amount of tools and resources we have access to members is incredible."
STILL WONDERING IF THIS IS FOR YOU?
You're in the right place if:
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You're tired of repeating the same HR conversations and interventions
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You lead with care but want stronger tools for accountability and repair
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You’ve read the books on courageous conversations but know you need hands-on practice and support from a skilled conflict coach
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Conflict keeps stalling your progress, no matter how well-intentioned your team is
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Your team avoids feedback, struggles with trust, or doesn’t know how to disagree respectfully
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You want real solutions, not just another communication workshop
THIS IS HOW YOU FUTURE-PROOF YOUR CULTURE
Conflict is not a detour from your culture goals.
It’s the work.
Let’s build your organization’s capacity to move through it, with equity, empathy, and effectiveness.
Book a 15-Minute Conflict Clarity Call Now
Or email us directly at
hello@wilson-and-associates dot-com
TRUSTED BY PARTNERS THAT INCLUDE:
FREQUENTLY ASKED QUESTIONS
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